Shipping & Return Policy

How much does shipping cost?

Standard shipping: $11.30 (Australia Shipping only)

All domestic standard shipping orders over $200 automatically qualify for free express shipping.

Express shipping: $14.30 (Australia Shipping only)

All domestic express shipping orders over $300 automatically qualify for free express shipping.

When will I receive my order?

Standard: 3-5 business days.
Express: 1-3 business days.
(Both excluding official public holidays and weekends).

Once your order has been received by Australia Post, Lash Depot is no longer liable for the order. But will do our very best to locate it by contacting auspost.  Please be sure to track your order to know when to expect its arrival to avoid items being lost or stolen.

Need to return something to us?

We will gladly refund your item up to 28 days from the date of purchase. The returned item must be unopened/unused and in its original saleable condition. If you are canceling your order because you've changed your mind, please note that you will have to pay the costs for returning the goods.

More questions?

If you're looking for a product or concerned your order is taking too long or you have any further questions, please contact us.

Phone: +61 426 209 226

If you would like to make a booking, or enquire about our Lash Depot products, please contact us.

Lash House

+61 431 767 708

+61 450 347 080

Lash Depot (Products)

Store Location

Spencer_CBD | Shop 207T/26 Watertank Way (Upper West Side) Melbourne Collins_CBD | Shop 111A. Level 1/259 Collins St. (Centreway Arcade) Melbourne Carnegie | Level 1/133 Koornang Rd. Carnegie Head Office | Level 17/570 Bourke St. Melbourne

Trading Hours

M-F 9:30am - 8:30pm

Sat 9am - 4pm
Sun Closed

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